In this policy, the
words "we", "our", and "us" refer to TheShikshak
and the privacy mechanism outlined identify personally identifiable or personal
information that may be collected, how such information is used, and the
choices you have regarding our use of this information.
In addition to the terms
stated in Terms of Service provided under this Website / mobile application
(together "Platform"), we are committed to protecting your privacy. Authorized
representatives of TheShikshak on a need to know basis only use any information
received from you. We constantly review our systems and data to secure your
personal information. We will investigate any complaint or such actions with a
view to prosecuting and/or taking civil proceedings to recover damages against
those responsible. Any User who does not agree with any provisions of this
Privacy Policy and the Terms of Service is required to leave the Platform
immediately. Should you disagree with this Policy (defined below) and still
continue to access the Platform and provide your personal information, TheShikshak
disclaim all the liabilities arising therefrom and it shall be assumed by your
continued use of the Platform that you have accepted the Policy and any other
online terms and conditions available on the Platform.
This privacy policy
("Policy") applies to all Users who access the Platform and are therefore
required to read and understand the Policy before submitting any Personal
Information (defined hereinafter). If you have inadvertently submitted any
Personal Information to TheShikshak prior to reading the Policy statements set
out herein, and you do not agree with the manner in which the Personal
Information is collected, stored or used, then you may access, modify and
delete all information stored about You by writing to us at info@theshikshak.com. TheShikshak
is keeping personal data of the User, and every User is also entitled to
require TheShikshak to delete and destroy all such information (but not that of
other Users).
This Policy applies to
the Platform and any other services that are owned and operated by TheShikshak.
Third party websites may place their own cookies or other files on the Users'
computer, collect data or solicit personal information from the Users, for
which TheShikshak is not responsible or liable. Accordingly, TheShikshak does not
make any representations concerning the privacy practices or policies of such
third parties or terms of use of such websites, nor does TheShikshak guarantee
the accuracy, integrity, or quality of the information, data, text, software,
sound, photographs, graphics, videos, messages or other materials available on
such websites. The inclusion or exclusion does not imply any endorsement by TheShikshak
of the website, the website's provider, or the information on the website. TheShikshak
encourages the User to read the privacy policies of that such website.
TheShikshak has taken
all reasonable precautions to treat Personal Information as confidential with
industry standards that it has implemented to protect from unauthorized access,
improper use or disclosure, modification and unlawful destruction or accidental
loss of the Personal Information.
In order to have access
to all the features and benefits on our Platform, a User is required to first
create an account on our Platform. To create an account, a User is required to
provide Personal Information as may be required during the time of registration.
TheShikshak may, in future, include other optional requests for information
from the User to help TheShikshak to customize the Platform to deliver
personalized information to the User. Without User's agreement, TheShikshak
will not share, rent or sell any Personal Information with third parties in any
way other than what is disclosed in this Policy. TheShikshak may keep records
of telephone calls received and made for making enquiries, registered courses,
feedback or other purposes for the purpose of rendering services effectively
and efficiently.
"Personal Information"
shall mean the information which identifies the User, name, identification
number, email address, age, phone number, password or any financial account
information provided to TheShikshak at the time of registration or any time
thereafter.
E. Automatic Information Collection
Our system collects
information that is sent over the internet without your control. Some examples
of the information we collect and analyse include the
Internet protocol (IP) address used to connect your device to the internet;
login; email; password; computer and connection information such as browser
type and version, operating system, and platform; course enrolled history,
which we sometimes aggregate with similar information from other users to
create features, reports such as popular courses, most used features etc; the full Uniform Resource Locator (URL) click stream
to, and from our Platform, including date and time; cookie number; courses or
videos you viewed or searched for; the email id you used to call our customer
service.
During some visits we
may use various software tools such as JavaScript to measure and collect
session information, including page response times, download errors, length of
visits to certain page, course and videos, page interaction information (such
as scrolling, clicks and mouse overs), and methods used to browse away from the
page.
To protect the security
of your Personal information during transmission, we use Secure Sockets Layer
(SSL) software, which encrypts information you input. To prevent unauthorized
access to sensitive information, it is important for you to monitor those who
have access to your password and to any of your device through which your
account can be accessed.
G. Use of your personal information
While availing our
services you will provide access to TheShikshak with your Personal Information.
If that information is wrong, you can request us to modify or delete the same. TheShikshak
will take all reasonable measures to ensure that the Personal Information is
modified and used for rendering services to you and as otherwise in compliance
with laws. When editing or deleting Personal Information, we may ask you to
verify your identity before we can act on your request. TheShikshak may at its
discretion reject any request that is contrary to law, requires un-reasonable
technical efforts. We do not assure that we will delete all residual copies and
archives made by any third party without our knowledge and consent.
TheShikshak shall use
your Personal Information to communicate with you. The said communication can
either be by calls, text or emails. If at any time you wish to not receive any
communication from our end you can opt-out of the same by writing to us on info@theshikshak.com.
Your Personal
Information may be shared with third parties who have a need or authority to
receive such information, if we have a good-faith belief that access, use,
preservation or disclosure of the information is reasonably necessary to comply
with (i) in response to any authority having to receive such information under
law (ii) any order of court (iii) detect, prevent, or otherwise address fraud,
security or technical issues (iv) protect against harm to the rights, property
or safety of TheShikshak, our users or the public as required or permitted by
law.
I.
User choices with regard
to access of information
TheShikshak does not
make any unsolicited calls or otherwise market any products or services, except
for in relation to the purpose for which such information has been provided or
taking any feedback, addressing any complaints, informing you about new
features or free/paid courses. User shall not disclose their Personal
Information to any third parties that is not authorised by TheShikshak and
verify the identity of such person who seek information. TheShikshak will
communicate with the Users through call, SMS, email or notices posted on the
Platform or through any other means available, which shall include but not be
limited to text, other forms of messaging, calls etc. The Users can change
their e-mail and contact preferences at any time by logging into their account
or by emailing at info@theshikshak.com.
TheShikshak may, if you
so choose, send direct mailers to you at the address given by you. You have the
option to 'opt-out' of this direct mailer by way of links provided at the
bottom of each mailer. We respect your privacy and to the extent that you
choose not to receive such mailers, we will take all steps to remove you from
the list. Should you evidence any violation of our terms and policies, please
write to us at info@theshikshak.com and report such incident.
All the information
provided to TheShikshak by you, you as a User confirms that the same including
sensitive Personal Information, is true, accurate and voluntary. User has the
right to withdraw information at any time, in accordance with the terms of this
Policy and the Terms of Service.
J.
Report, Analysis &
Confidentiality
TheShikshak may have to
use Personal Information without reference to any persona or identity for
research, statistical analysis and business intelligence purpose and may
transfer such research, statistical or intelligence data in an aggregated or
non-personally identifiable form to third parties and affiliates.
All TheShikshak
employees and data processors, who have access to, and are associated with the
processing of sensitive personal data or information, are obliged to respect
the confidentiality of every User's sensitive personal data and information.
K. Sharing of Information
TheShikshak may also
disclose or transfer User's personal and other information which a User
provides, to another third party as part of reorganization or a sale of the
assets of TheShikshak corporation division or company. Any third party to which
TheShikshak transfers or sells its assets will have the right to continue to
use the personal and other information that a User provide to us.
To the extent necessary
to provide Users with the services on the Platform, TheShikshak may provide
User"s Personal Information to third party contractors who work on behalf of or
with TheShikshak to provide Users with such services, to help TheShikshak
communicate with Users or to maintain the Platform. Generally, these
contractors do not have any independent right to share this information,
however certain contractors who provide services on the Platform, including the
providers of online communications services, online payment gateway services,
will have rights to use and disclose the Personal Information collected in
connection with the provision of these services in accordance with their own
privacy policies.
L.
Interest-Based Ads
On unaffiliated sites, TheShikshak
may display interest-based advertising using information you make available to
us when you interact with our Platform, content, or services. Interest-based
ads, also sometimes referred to as personalised or
targeted ads, are displayed to you based on information from activities such as
subscription on our Platform, visiting sites that contain TheShikshak content
or ads. In providing interest-based ads, we follow applicable laws, as well as
the Code for Self-Regulation in Advertising by the Advertising Standards
Council of India and the Self-Regulatory Principles for Online Behavioral
Advertising developed by the Digital Advertising Alliance (a coalition of
marketing, online advertising, and consumer advocacy organizations).
Like other online ad
networks, we use cookies, web beacons (also known as action tags or
single-pixel gifs), and other technologies (collectively, "cookies"). Cookies
enable us to learn about what ads you see, what ads you click, and other
actions you take on our sites and other sites. This allows us to provide you
with more useful and relevant ads. For example, if we know what ads you are
shown we can be careful not to show you the same ones repeatedly. We do not
associate your interaction with unaffiliated sites with your identity in
providing you with interest-based ads.
We do not provide any
personal information to advertisers or to third party sites that display our
interest-based ads. However, advertisers and other third-parties (including the
ad networks, ad-serving companies, and other service providers they may use)
may assume that users who interact with or click on a personalised
ad or content are part of the group that the ad or content is directed towards
(for example, users in eastern India who bought or browsed for literature
books). Also, some third-parties may provide us information about you (such as
the sites where you have been shown ads or demographic information) from
offline and online sources that we may use to provide you more relevant and
useful advertising.
Advertisers or ad
companies working on their behalf sometimes use technology to serve the ads
that appear on our sites directly to your browser. They automatically receive
your IP address when this happens. They may also use cookies to measure the
effectiveness of their ads and to personalise ad
content. We do not have access to or control over cookies or other features
that advertisers and third party sites may use, and
the information practices of these advertisers and third party websites are not
covered by our Policy. Please contact them directly for more information about
their privacy practices.
M. Revision of terms & Grievance reporting
TheShikshak may update
or amend this Policy at any time, with or without advance notice. In the event
there are significant changes in the way TheShikshak treats User's personally
identifiable information, TheShikshak will display a notice on the Platform or
send Users an email. TheShikshak's current Policy to
all information that TheShikshak has about Users and their account.
Notwithstanding the
above, TheShikshak shall not be required to notify the Users of any changes
made to the privacy policy. Should you have any concern or reject the changes
in the privacy policy you can refuse to accept the amendments and opt for
withdrawing your Personal Information by writing to us at info@theshikshak.com.
If you have any
compliant or grievances with respect to Website or Privacy Policy please write
to us at info@theshikshak.com